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Our Support Team is happy to assist you with any questions you have. Send us a message and we will get back to you within one business day.

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    FAQ

    Here are some Question that we get asked oftenly from our users.

    Absolutely! While our community programs are designed with American-Born Chinese (ABC) in mind, we warmly welcome everyone to join and benefit from our services.

    Premium membership is $120 per year (paid annually, non-refundable). Your membership will last for 12 months, and if you choose not to renew, your account will automatically switch back to the standard membership at the end of the term.

    We’re not able to offer monthly payments at this time. As a charitable organization with limited resources and a small team of volunteers, we use annual memberships to keep operations efficient and ensure we can continue providing quality service to our members.

    It takes 2 credits to send a message, a gift, or a wink.

    Click on your account profile photo near the upper right corner, choose Upgrade / Buy Credits, select the credit package you want, and complete payment.

    Because our service provides immediate access to digital content, all sales are final. We are unable to issue refunds for purchased credits or premium membership fees.

    We use advanced encryption system to keep your information safe and confidential. Your data is safe with us.

    Sure, you can secure your profile private. Only your friends will see your profile picture. Others will see generic picture with locked logo.

    You can easily register to our dating website through Facebook login.

    Sure, you can, depending on your membership level. Standard members can upload photos only. Premium members may upload audio and video content.

    You can share crystal-clear and crisp audio/video contents with your friends if you are a premium member.

    Yes. To delete your account, go to Settings (gear icon) and select Delete from the sub-menu. Please note that we may retain some information for up to 180 days after deletion to comply with legal requirements or for legitimate business purposes, such as preventing fraud.

    No. However, our website has a responsive design. You may access it on your mobile phone. 

    We mainly offer our service to singles who are either looking for friendship, casual or serious relationships.

    You can find answers in two ways: 1. use the live chat in the lower right corner to connect instantly with our AI agent, or 2. submit your inquiry through our contact form and our team will provide you with the answers you need.